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July 8, 2009
I was pacing, on the phone with my mom's pharmacy this morning. The first representative had no record of her in the system. I grew impatient, knowing she only had four shots left and no ETA on her next shipment. Finally they determined her account was in collections, so I made arrangements for her to pay the minimum amount allowed. She owed 1901.78 out of pocket. After I got off work, she was comatose, her stress threshold unable to take anymore...but she got up for me and listened, eating Hershey bars while I leafed through more dreadful paperwork.