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June 26, 2010
This goes without saying, but I'll say it anyway, while perched atop the Ansonia with a megaphone: TIME WARNER IS A PIECE OF KAKA. After the first customer service shmoe couldn't solve my problem, he sent me to someone at the next level, who, with her baby-like voice, repeated the steps that had failed with the first guy. To get away from her, I pretended I had to tend to a child who was "getting into something he shouldn't!" While still on the line, I scolded the imaginary child. Poor thing is now setting fire to his imaginary racecar bed.