April 22, 2014
We were fully committed to withholding a chunk of the final payment, partly because we’re still dissatisfied with various inadequacies with the build and partly because some of the rectifications have not been as successful as they should have been. What has transpired is something a little more amicable. Our builder has had the foresight to employ a new manager with whom we've been able to do business. He is very up front about the builder’s past failings and has made a genuine effort to address our concerns. So we’ve reached an agreement that suits us all. Progress, at last!